Privacy Policy

This policy explains what information LaunchKraft (“we”, “us”) collects when you visit this website or get in touch, and what we do with it.

Information we collect

• Details you send us. If you use the contact form, WhatsApp, email or our booking calendar, we receive the details you provide, such as your name, email address, phone number and your message.
• Usage information. We use Microsoft Clarity, an analytics tool, to understand how visitors use the site (for example pages viewed, clicks, scrolling and device type). Clarity may set cookies and may record anonymised session replays.

How we use it

• To reply to your enquiry and discuss a project with you.
• To prepare quotes and, if you become a client, to deliver the work.
• To understand how the site is used and improve it.

We do not sell your personal information.

Services we use

Your information may be handled by the following providers when you use them through this site:

• Web3Forms delivers contact-form submissions to our email inbox.
• Calendly handles bookings if you schedule a call.
• WhatsApp (Meta) handles messages if you contact us there.
• Microsoft Clarity provides site analytics.
• Vercel hosts the website.

Each provider has its own privacy policy that applies to how it handles your data.

How long we keep it

We keep enquiry details for as long as needed to respond to you and to manage any project we work on together, and delete them on request unless we need to keep them for legal or accounting reasons.

Your choices

You can ask us to access, correct or delete the personal information we hold about you by contacting us. You can also block or delete cookies in your browser settings.

Contact

Email workwithritiktiwari@gmail.com or message us on WhatsApp at +91 98103 20195.

Changes

We may update this policy from time to time. The date at the top shows when it last changed.